Register Online

Click here for registration options


November 7: 5pm - 8:30pm
November 8: 9am - 5pm


Includes tuition, course materials, parking and most meals.

Western Federal Credit Union
14500 Aviation Blvd.
Hawthorne, CA 90250

Program Consultant

Jill Rosenow


September 26-27

The Strategic View
October 10-11

October 24-25

‹ Success Under Stress
  November 7-8

Course Description

If you are feeling the stress of more work to do and less time to complete it in, then you are not alone. Research indicates that business professionals are working longer and longer hours. The result is record levels of burnout, stress and depression. With laptops and cell phones, the 24/7 workplace takes over your life (your home, your weekends and even your vacations). Without even realizing it, you end up in a state of continuous ‘partial attention’ in which your quality of life suffers as you constantly fight distractions. According to a new book by Peter Bregman, multi-tasking is not the answer. In fact, our productivity goes down by as much as 40%. Our brains and bodies simply cannot switch between tasks.

This course examines how you can harness stress and make it work positively for you. Through interactive exercises, discussions and observations, you will learn specific techniques to help you stay resilient and focused under stress. You will identify how to re-engineer your attitude and work style to get you on the path from ‘burnout to balance’.

Course Outline

Understanding the Difference Between Pressure & Stress

  • Categorizing Stressors and Common Symptoms
  • Your Personality and Stress
  • Examining Different ‘Stress Busting’ Techniques for Success

Developing Sound Inner Confidence

  • Attitude, Persistence and Commitment
  • How Well Do You Know Yourself? Self-esteem and Self-awareness
  • Increasing Your Resiliency To Thrive Under Stress
  • Using Positive Thinking To Bounce Back From Setbacks

Communicating Through the Chaos

  • Staying Calm in the Toughest Situations: Knowing Your Communication Triggers
  • Listening Between the Lines: Indentifying the False Signals That Lead to Misunderstandings
  • How to Avoid Saying Things That You Will Regret Later
  • Techniques for Defusing Tension And Explosive Situations

Focusing on Time & Energy Management

  • Gaining Insight Into the 8 Root Causes of Procrastination
  • Identifying Your Natural Biorhythm to Maximize Energy
  • Minimizing Negative Energy to Create Positive Focus
  • Utilizing the Benzinger Whole Brain Thinking Model

Achieving Work-Life Balance

  • What Is A Healthy Work-life Balance?
  • Putting Your Strengths to Work: Powerful Steps to Achieve Outstanding Performance
  • Identifying What Success Personally Means to You
  • Finding Balance: Your 9-Point Life Grid


Christine Itano-Cosner
, Partner of Spectrum Knowledge, has 20 years of experience as an organizational development consultant, instructional system designer and trainer and facilitator for Fortune 500 organizations and non-profits agencies.

Ms. Itano-Cosner has a M.S. in Industrial/Organizational Psychology. Her expertise includes leadership/management development, organizational development, strategic planning, performance management, teambuilding, diversity training, coaching, instructional design and development and organizational research. She is an instructor at the UC San Diego Rady School of Management and has been an adjunct faculty member at the University of California at Irvine, Merage School of Business, Executive Education Program and a member of Pfizer’s Worldwide Diversity & Inclusion consultant team. Her partnerships include Los Angeles Department of Water & Power, International Institute For Education, US Air Force, IBM, Boeing, The Aerospace Corporation, Northrop Grumman, Raytheon, McDonald’s, American Express and Environmental Protection Agency.


Individual Tuition & Registration

Enroll by selecting one of the following plans:

Early Bird Registration
(Before August 16, 2013)


Success Under Stress (single course registration)



One Complete UCSD Certificate Series

$4,290 for all 4 courses
(a savings of $510)


Power Pack
(Enrollment in Certificate Series & Emerge)

(a savings of $1,560)



Certificate Requirements

To receive any Elevate Program Certificate, participants must complete the required 4 courses*:

Navigate - September 26-27, 2013
The Strategic View - October 10-11, 2013
ThriveOctober 24-25, 2013
Success Under Stress - November 7-8, 2013

*Course Replacement: Interested in taking the Series but have a schedule conflict? Contact us to find out more about course replacement options.
Eligible for Tuition Assistance:  This program is eligible for Tuition Reimbursement, so check with your organization,  as they may likely cover the program tuition.
Emerge: The Emerge course may count as one of the required courses of an additional UCSD Certificate in 2013 or 2014, which is a second UCSD Certificate.