Rady School of Management, UC San Diego

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Building a Star-performing organization

About the Program

The goal of any leader is to build their business or organization into a star-performing organization.  With current economic and competitive pressures mounting, it is becoming increasingly difficult for companies and organizations to thrive within their marketplace.  Transforming your company into a star-performing organization will reap benefits at any time, and today it can mean the difference between success and failure.  Developing a superior leader-follower partnership will enable your company to outsmart and outperform the competition.  Organizations in which leaders and followers work together toward mutual success have greater output, morale and, in turn, success.


This course is appropriate for any executive or manager.



Course runs from 7:45 a.m.–12:00 p.m.. Registration fee includes course materials, campus parking and continental breakfast.

Josh Pingel
Program Manager


Participants in Building a Star-Performing Organization will:

  • Gain a framework for what separates star and average performers
  • Learn how to develop followers into star performers
  • Learn how to develop leaders into star performers
  • Receive a model of different “followership” styles and learn how to identify the styles of your subordinates and yourself
  • Develop a hands-on approach to leading, motivating and rewarding colleagues

Related Courses


This interactive course will help participants to:

  • Understand what followers expect from you as a leader
  • Understand what leaders expect from you as a follower
  • Develop a stronger leader-follower partnership with bosses and subordinates
  • Realize the competitive and economic pressures that necessitate star organizations


Robert Kelley is an adjunct professor at the Tepper School of Business at Carnegie Mellon University. Dr. Kelley has been a senior management consultant with the Stanford Research Institute, a visiting scholar at the Harvard Business School, worked for the consulting division of Ernst and Young and also ran his own business.

Currently, he splits his time among teaching, writing and consulting. Besides teaching in Tepper’s MBA program, he is also a regular faculty member in executive education programs around the country and a well-regarded consultant to companies such as 3M and Bell Labs as well as several governmental organizations. His educational background includes post-doctoral work at the Harvard Business School, a Ph.D. from Colorado State University, an M.A. from the University of Texas at Austin and a B.A. from Drake University.

He coined the now widely used terms “gold-collar worker” and “followership” in his groundbreaking books “The Gold Collar Worker” and “The Power of Followership.” The New York Post selected his “How to be a Star Performer at Work” as the number one best business book of the entire 1990s. His articles have appeared in The Harvard Business Review and The Wall Street Journal and his work has been featured in international media.