Emotional Intelligence Part 1: The Art & Science

Learn about the framework for understanding and managing EQ, the tools for building EQ, and how to use the latest research.


January 17, 2018


Course runs from 8 a.m. –5 p.m. Registration includes tuition, course materials, parking, breakfast and lunch.


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Maps & Directions

This class is part of the Mindful Executive Certificate, Communication Certificate, and Leadership Certificate.

Comments from Past Participants

"Well worth the time and expense... practical EQ requires an unusual mix of art and science, but managing one's emotions and connecting with others is critical in today's workplace."

About the Program

Think emotions don’t belong in the workplace? Whether we want them there or not, emotions play a principal role in our workplace satisfaction. The primary reason employees leave a company is because of the relationship with their boss. The Emotional Intelligence (EQ) course works with leaders and direct reports to manage emotions in the workplace for a more successful and productive environment.

This course focuses on both the art and science of emotional intelligence. Participants will learn the latest research and scientific advances in the area, as well as practice techniques used by actors to engage in active listening, connect to an audience, connect to their own emotions and de-stress before a big event. The course combines theory with practice, empowering participants to take the skills learned in the course and apply them immediately to the real world.


This interactive course will teach participants:

  • Identifying emotions in self and others and labeling them. Interpreting emotion in faces, posture, gesture, voice, and physiology
  • Understanding emotions, the causes and the consequences of emotions and how they influence attention, thinking, decisions and behavior
  • Using emotions to facilitate the task at hand; knowing how and when to express emotions appropriately with different people and in multiple contexts
  • Managing emotions: using effective cognitive and behavioral strategies, to prevent, reduce, initiate, maintain, and enhance emotions


  • Learn about your own EQ, the areas of strength and how to leverage those
  • Practice proven EQ exercises and learning tools that you can use yourself and with your team members, family members and others
  • Learn how to read people, including the hidden messages in body language
  • Strengthen your own emotional intelligence

Course Faculty

Dr. Rebecca Johannsen currently teaches Speech and Communication at Mercy College in New York, as well as teaching Theatre at NYU's Tisch School of the Arts. Dr. Johannsen holds a Ph.D. in Theatre from the joint doctoral program at UC Irvine and UC San Diego. She also holds a Master's degree in Theatre from SDSU.

Dr. Johannsen has focused on connecting acting skills with coaching public speaking for the last nine years, working with a variety of clients to improve public speaking skills, emotional intelligence, and creative problem solving. She trains with managers, engineers, research scientists, human resources managers, military, and government professionals in a wide variety of fields in San Diego, Los Angeles, New York, and London. She also actively works in the professional theatre, producing and directing works in New York City and London. For more information about the programs Dr. Johannsen offers, visit www.rebeccajohannsen.com

Dr. Ernie Mendes is a professional development trainer, organizational consultant, executive coach and keynote speaker. He has been providing training & development since 1988 working with Managers, Scientists, Researchers, Law Enforcement, Educators, Engineers, Sales & Marketing Professionals, Corporate Trainers, Corporate Officers, Business Owners, and others. Dr. Mendes' diverse professional background includes a combined 23 years as a secondary and post-secondary educator and 11 years as a licensed psychotherapist in private practice.

Dr. Mendes holds a Ph.D. in Organizational Psychology. He was one of the first to do a doctoral study on Emotional Intelligence (EI). He studied the relationship between E.I. and Occupational Burnout. His book Empty the Cup before You Fill It Up provides practical activities to build effective relationships at work and in a classroom setting using EI theory and neuroscience. His recent book Engage 4 Learning uses four main brain systems to engage K-Adult learners in the classroom and in training settings.


*The Rady School of Management Center for Executive Development (CED) may change, postpone or cancel a class at any time.  We do not provide refunds for any fees related to travel, including but not limited to gas, bus fare, train tickets, airline tickets, etc.  Certificate requirements may also change. We will provide as much notice as possible should this occur.