Emotional Intelligence Part 2: Developing Relationships

Develop stronger relationships with individuals and manage emotions in group dynamics.


October 9, 2019


Course runs from 8:00am-5:00pm.

Registration includes tuition, course materials, parking, breakfast and lunch.

This class is part of the Mindful Executive Certificate and Communication Certificate Programs.


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About the Program

Building stronger, more productive teams requires an emotionally intelligent leader. The truth is that regular old IQ, technical know-how and subject expertise only get you so far in business today. Emotional Intelligence, or EQ, is the ability to manage your emotions and connect with others. This ability is critical in our culturally diverse, dispersed, fast-paced, global workplaces — and will make all the difference to your career.

While the first Emotional Intelligence course introduces the concept, the second part builds on the practical application of the theories to develop stronger relationships with individuals and to manage emotions in group dynamics.


Managing Relationships—Build on the first course’s practical applications and continue role play to reinforce your skill sets

Overcoming Technology—Learn how to manage emotional exchanges via email, conference call, and other impersonal forms of communication

Group Dynamics—Understand how to manage emotions of multiple people in any kind of collaborative situation.

Positive Motivation—Get your team motivated by setting goals and creative a positive work environment where everyone is appreciated and working toward the same objective.


  • Strengthen your EQ practice
  • Expand your own emotional awareness
  • Enable your team to perform at their highest level


Anyone who has taken Emotional Intelligence will gain more practice in applying the concepts and gain new knowledge to build on what we’ve already learned. Even if it has been years since taking the first course, part two will review and reaffirm your EQ goals from the first course.

Course Faculty

Rebecca Johannsen

Dr. Rebecca Johannsen specializes in creating active learning environments, based on techniques used in the theatre, to create opportunities to not only learn the latest in organisational theory, but to put it into practice. She has been working in the fields of emotional intelligence, collaboration, and creativity, as well as working as a public speaking coach, for nearly 10 years.  She holds a Ph.D. in Drama from the University of California Irvine. She has worked with organizations ranging from the fields of Biotech and Communications, to Government, Retail, Military, Education, and Advertising, among others. She is one of the highest rated instructors at the UC San Diego Rady School of Management's Centre for Executive Education, where she works with business leaders on emotional intelligence, resilience, communication, and collaboration. She has taught at New York University, Fordham University, the University of California Irvine, California State University Northridge, and Mercy College. She is also a successful playwright, director, actor, and producer. For more information about the programs Dr. Johannsen offers, visit www.rebeccajohannsen.com.

Dr. Ernie Mendes

Dr. Ernie Mendes is an organizational psychologist, and an executive trainer. He has been providing training & development in the private and public sector since 1988, working with Managers, Scientists, Researchers, Law Enforcement, Educators, Engineers, Sales & Marketing Professionals, Corporate Trainers, Corporate Officers, Business Owners, and others. Dr. Mendes' diverse professional background includes a combined 23 years as a secondary and post-secondary educator and 11 years as a licensed psychotherapist in private practice. As an executive trainer for Rady, he is consistently rated as one of the top instructors.

Dr. Mendes holds a Ph.D. in Organizational Psychology. He was one of the first to do a doctoral study on Emotional Intelligence (EI). He studied the relationship between E.I. and Occupational Burnout. His book Empty the Cup before You Fill It Up provides practical activities to build effective relationships at work and in a classroom setting using EI theory and neuroscience. His second book Engage 4 Learning uses four main brain systems to engage K-Adult learners in the classroom and in training settings.


*The Rady School of Management Center for Executive Development (CED) may change, postpone or cancel a class at any time.  We do not provide refunds for any fees related to travel, including but not limited to gas, bus fare, train tickets, airline tickets, etc.  Certificate requirements may also change. We will provide as much notice as possible should this occur.