Rady School of Management
Wells Fargo Hall, Room 4W112
9500 Gilman Drive #0553
La Jolla, CA 92093-0553
Research AreasHealthcare Operations Management
Behavioral Operations Management
Service Operations Management
Decision Making Under Uncertainty
In one of the projects during her Ph.D., examining the delay imposed by low-acuity patients on high-acuity patients (those who are in urgent condition and need immediate treatment), she helped develop an on-line wait time provision system that ran through patients' electronic medical data and machine learning inference pipeline every five minutes, and the system is currently implemented in the San Mateo Medical Center.
Luo received her Ph.D. in Operations, Information & Technology at Stanford Graduate School of Business, and received her Bachelor's degrees in Mathematics and in Physics at Bryn Mawr College.