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Discussion at tableESOP Administrative Responsibilities of Fiduciaries and Non-Fiduciaries

Kim Blaugher, The Beyster Institute
Rady School of Management, UC San Diego
September 3, 2021

As Consultants in the world of ESOPs, we are frequently asked about how one determines who is and who is not a fiduciary of a plan.  Fiduciaries of retirement plans are held to a high standard of conduct.  The Employee Retirement Income Security Act (ERISA) provides that fiduciaries must discharge their duties:

  • Solely in the interest of the participants and beneficiaries
  • For the exclusive purpose of providing benefits to the participants
  • With the care, skill, prudence, and diligence under the circumstances then prevailing of the traditional prudent person
  • In accordance with the documents and instruments governing the plan (insofar as the documents and instruments are consistent with ERISA)

Any individual who assumes fiduciary responsibilities needs to fully understand his obligations and liability.  Just because someone is involved in the day-to-day operation of the retirement plan does not necessarily mean that he is a fiduciary.  This article will discuss the roles of fiduciaries and non-fiduciaries alike and the responsibilities that they have for the day-to-day operation of the plan.

What is the Definition of a Fiduciary? 

The term fiduciary is broadly defined under ERISA to encompass any person or entity that:

  • Exercises any discretionary authority or control with respect to management of an employee benefit plan or exercises any authority or control with respect to the management or disposition of its assets.
  • Renders investment advice as to the plan's assets for a fee or other direct or indirect compensation, or has any authority or responsibility to do so; or
  • Has any discretionary authority or responsibility in the administration of the plan.

The above highlights that to be a fiduciary a person or entity must have the decision-making authority with respect to the plan or its assets.  Determining who has this responsibility can often be difficult.  Just because the title indicates that they are a fiduciary is not necessarily the determining factor.  A person can have fiduciary responsibility for one act but not for another.

A difficult situation arises when a person has to wear two or more hats, one of which is being a fiduciary.  In fact, it is quite common for a person to have multiple functions within a company thereby complicating the decision-making process.  ERISA clearly allows people to act in multiple roles within the company, including being a fiduciary.  However, when a decision involves the retirement plan, the decision as the fiduciary is subject to the standards of conduct discussed above.  For instance, the board of directors determines compensation of executives.  This affects the value of employer stock.  In some instances, the CEO will be a board member and a fiduciary.  In these situations, the CEO has to analyze the decision wearing each hat.  Retaining ESOP legal counsel and other outside advisors can help demonstrate that the fiduciary obligations have been satisfied.  Excusing oneself from the decision involving personal salary is another way to help in addressing the conflict of interest inherent with compensation.

Persons or Entities Involved in ESOP Administration and Their Responsibilities

The following discusses persons or entities involved in the administration of an ESOP and their typical fiduciary status:

Plan Administrator – The Plan Administrator is by definition a fiduciary. The plan document will define the Plan Administrator and his responsibilities.  Often the plan sponsor is the Plan Administrator.  The plan sponsor will normally appoint an employee or a committee of employees to assume the role of the Plan Administrator.  The Plan Administrator should not be confused with the third-party administration firm, which generally is not the Plan Administrator and not a fiduciary.  In addition, a person performing the day-to-day ministerial functions of the ESOP will not be the Plan Administrator if he does not have decision-making authority. 
Fiduciary functions that the Plan Administrator normally performs include:
  • Retain a third-party administrator to administer the plan.
  • Provide third party administrator with all information necessary for the administration of the plan. Normally these duties are assigned to someone in the human resources or accounting department, typically referred to as the in-house administrator.
  • Interpret the provisions of the plan document for the proper administration. The plan administrator may seek advice from legal counsel.
  • Project the cash needs of the plan (repurchase liability projection.)
  • Compute the amount and timing of participant distributions from the plan and authorize the trustee to make payments to participants or beneficiaries. The third-party administrator will normally work closely with the plan administrator in completing these services.
  • Communicate to participants their rights to distributions including distributions due to death, disability, retirement, and diversification. The distribution packages may be prepared by the third-party administrator or by someone within the company.
  • Determination of whether an order received pursuant to a divorce decree is a Qualified Domestic Relations Order and assure that the alternate payees’ rights are protected. Legal counsel will often assist in this determination.
  • Provide required communications to participants such as the summary plan description, the summary annual report, the summary of material modifications, individual participant statements, etc.
  • Retain other advisors for administration of the ESOP such as a CPA firm for the audit. The trustee will retain the ESOP valuation firm.

In-House Administrator of the ESOP – An employee (or group of employees) within the human resources or accounting department may be responsible for the day-to-day operation of the ESOP. Because these individuals are usually performing ministerial functions and receive their direction from the fiduciary of the plan, they generally are not fiduciaries.  It is important to have proper documentation of the policies, interpretations, rules, practices, and procedures to be followed by the in-house administrators.  The in-house administrators will often work closely with the third-party administrator (TPA).  The DOL issued Q&As of June 24, 1975 under Section 2509.75-8 Questions and answers relating to fiduciary responsibility under the Employee Retirement Income Security Act of 1974.
D-2 Q: Are persons who have no power to make any decisions as to plan policy, interpretations, practices or procedures, but who perform the following administrative functions for an employee benefit plan, within a framework of policies, interpretations, rules, practices, and procedures made by other persons, fiduciaries with respect to the plan:
  1. Application of rules determining eligibility for participation or benefits.
  2. Calculation of services and compensation credits for benefits.
  3. Preparation of employee communications material.
  4. Maintenance of participants' service and employment records.
  5. Preparation of reports required by government agencies.
  6. Calculation of benefits.
  7. Orientation of new participants and advising participants of their rights and options under the plan.
  8. Collection of contributions and application of contributions as provided in the plan.
  9. Preparation of reports concerning participants' benefits.
  10. Processing of claims; and
  11. Making recommendations to others for decisions with respect to plan administration?


A: No. Only persons who perform one or more of the functions described in section 3(21)(A) of the Act with respect to an employee benefit plan are fiduciaries. Therefore, a person who performs purely ministerial functions such as the types described above for an employee benefit plan within a framework of policies, interpretations, rules, practices and procedures made by other persons is not a fiduciary because such person does not have discretionary authority or discretionary control respecting management of the plan, does not exercise any authority or control respecting management or disposition of the assets of the plan, and does not render investment advice with respect to any money or other property of the plan and has no authority or responsibility to do so.

The in-house administrator will normally:
  • Orient new participants and advise them of their rights and options under the plan
  • Prepare distribution packages for mailing to participants
  • Provide annual employee census information to the TPA
  • Provide trust information to TPA
  • Provide other information to the TPA for the proper administration of the plan including amount of employer contribution, share value, trust transactions, distributions, etc.
  • Review preliminary and final eligibility and allocation reports prepared by the TPA
  • Review preliminary and final trust financial statements prepared by the TPA
  • Respond to questions from the TPA
  • Process distributions for the trustee. (This service may be provided by a bank or other financial institution).

Third Party Administrator (TPA) – Generally the TPA does not have decision-making authority over the assets of the plan. The TPA is generally an advisor to the Plan Administrator performing ministerial functions within guidelines established by a fiduciary.  Even though the Plan Administrator looks to the TPA for answers regarding the administration of the plan, the contractual agreement between the TPA and the client will generally state that the decision-making authority rests with the client.

Services normally provided by the TPA include:
  • Determination of eligibility for participation in the plan and for allocation of contributions
  • Tracking the accrual of years of service for vesting
  • Assuring compliance with the qualification requirements of the Internal Revenue Code including limitations on allocations to participants accounts
  • Performing the allocations of contributions, forfeitures, earnings and dividends
  • Maintain all account records and provide a comprehensive copy to the plan administrator
  • Prepare individual participant statements
  • Preparation of Form 5500 for signature by the plan administrator
  • Provide recommendations to the Plan Administrator regarding the operation of the plan

Plan Sponsor – The sponsor can be a fiduciary depending on the function being performed. As stated above, a person or entity can be a fiduciary for one act and not another.  Ministerial functions do not give rise to fiduciary decisions depending on who has the authority to make the decision.  It is typical that the plan sponsor will retain the authority to select the fiduciaries.  This in itself is a fiduciary act.  In addition, the plan sponsor will often be named the Plan Administrator under the plan document. 

Board of Directors – The Directors are fiduciaries to the extent they have the authority to appoint fiduciaries of the ESOP. A board member may be a fiduciary in one capacity and not a fiduciary in another capacity.  Juggling these different roles can be difficult.  Retention of ESOP legal counsel to provide guidance is money well spent.

Management – These individuals are not fiduciaries in their role as managers of the company. However, many times management will be the trustee or Plan Administrator who has discretionary authority and therefore is a fiduciary in this role.  Again, retention of ESOP legal counsel to provide guidance in making decisions in the different roles played by management is important.

Directed Trustee – Many banks act as a “directed trustee.” A directed trustee is generally a person or entity who has custody of plan assets but is not charged with discretionary authority over the disposition or management of those assets.  Court cases have shown that a person can be a fiduciary for one issue but not for another.  The determining factor is whether the person has authority over the decisions.  Many ESOP companies have retained directed trustees mistakenly thinking they have distanced themselves from the fiduciary responsibility.  A “discretionary trustee” can be retained to transfer the fiduciary responsibilities as discussed below.

Discretionary Trustee or Self-Trustee – A “discretionary trustee” assumes the responsibility of decision making and therefore is a fiduciary. Often ESOP companies hire discretionary trustees to transfer this important responsibility and liability.  The liability that is associated with being a trustee has discouraged most banks from acting is such a capacity.   However, there are still several good institutional trustees who specialize in ESOPs.  Their expertise is well utilized when fiduciary decisions are required.    In lieu of a discretionary trustee, an in-house person (or persons) may be the trustee.  In such a case, they would have the same fiduciary obligations. 

Legal Counsel – Legal counsel will generally not be considered a fiduciary. They provide legal advice to the fiduciaries, but decision-making it is ultimately the fiduciaries’ responsibility.  Under ERISA, the rendering of professional services normally provided by a professional does not give rise to fiduciary status if that individual does not have control or management over the plan or its assets.

Valuation Firm – Valuation firms are generally not fiduciaries. The ESOP Trustee will retain the valuation firm to provide an independent valuation of the company.  In addition, valuation firms provide fairness opinions to the fiduciaries of the ESOP regarding potential transactions.  However, the valuation firm is generally acting as an advisor and providing services as part of their profession.  The fiduciaries have the responsibility to evaluate the advice received from the valuation firm to determine if it is appropriate.  

CPA Firm Auditing the ESOP - An auditing firm that limits the services it provides to a plan to serving only as an independent outside auditor for annual audits, will not be a fiduciary if the firm has no control over plan assets and has not performed in any capacity beyond that of independent outside auditor.

In summary, as has been stated above, that the general measure of whether or not one qualifies as a fiduciary to a plan centers on whether or not that individual has discretionary authority over plan’s administration and/or assets.  In some cases, this determination is not easily made so it is strongly recommended that the roles and responsibilities of the individuals involved in your plan be defined and clarified to the greatest extent possible.  Often, guidance from outside counsel or other advisors is helpful in this endeavor.

Questions? Get in touch with our team at beysterinfo@rady.ucsd.edu